All volunteers should register centrally through 
the District’s new Volunteer Management System.
To get started, go to the SRVUSD Volunteers webpage (http://www.srvusd.net/parents/volunteers).

Why is the District implementing these new requirements?

These new requirements are being implemented as an additional safety measure to ensure an appropriate level of screening for adult volunteers. The system will also provide us with a better and more systematic way of tracking adults who volunteer on our school campuses.

Do parents need to register as volunteers?

If parents are performing volunteer roles that are beyond 
 the scope of working only with their children, they are required to be registered as a general volunteer. These roles include but are not limited to the following: classroom aide, volunteer school support, field trip/athletic event chaperone, field trip/athletic event driver, and overnight chaperone.

What is the new system, and is my information kept confidential?

SRVUSD has partnered with Be A Mentor, Inc., to support the registration and screening process of school volunteers. Volunteers will now be able to register on-line through a system hosted by Be A Mentor, Inc. This partnership will allow us to more efficiently register school volunteers and significantly reduce the cost of fingerprinting. SRVUSD will maintain control of all information collected during the on-line registration process. All information is kept private and is used only by the school district.

Is there a cost to me to undergo clearance as a school volunteer?

SRVUSD has made arrangements to cover the costs of LiveScan (fingerprinting services) and any other screening associated with your application. LiveScan facilities bill the District directly, so volunteer applicants are not asked to pay.

What type(s) of clearance do I need to obtain in order to volunteer at a school?

The new SRVUSD Volunteer Management System includes three (3) levels of volunteer clearance and tracking. We ask that you choose the level or levels of clearance you will need based on your anticipated involvement. You may choose to select one, two or all three levels of clearance:

• Level 1. Classroom Aides and other on-campus school volunteers: This is the most basic level, and includes completion of the Volunteer Online Application, and a search of the Sex Offender Registry. *This level of clearance will allow you to act as a volunteer in classrooms and support campus activities at your child’s school.
• Level 2. Field Trip Drivers: At this level, the District will obtain a 10-year driving history and DMV “Pull Notification.” Also includes completion of the Volunteer Online Application, and a search of the Sex Offender Registry. *This level of clearance will allow you to transport students as a driver for field trips, extra-curricular activities and sporting events.
• Level 3. Overnight Chaperones: We will be conducting background clearances on Overnight Field Trip volunteer applicants. This is the most stringent level of clearance, and all volunteers who wish to chaperone on an overnight trip will be required to go through this process. It includes criminal background clearance through the FBI and Department of Justice, and requires applicants to be fingerprinted at one of several locations; SRVUSD-approved Live Scan Locations. (Volunteers are provided a login Id to download information and forms including a list of Live Scan locations - *SRVUSD will cover the cost of fingerprinting only at these locations). For additional requirements for chaperones who are also driving on a trip, see Level 2 above. *This level of clearance will allow you to act as a chaperone for overnight field trips and activities.

Does every volunteer require fingerprint clearance?

At this time, Department of Justice and FBI fingerprint clearance are required ONLY of volunteers who participate as “overnight chaperones.” The entire process takes approximately 1-6 weeks, depending on clearance level. Level 3 involves fingerprint clearance, and could take up to 6 weeks. Fingerprints can be done the same day an application is submitted. However a clearance letter will not be provided to the volunteer until the results have returned from DOJ and FBI. It is recommended that schools and volunteer applicants plan accordingly for any upcoming overnight fieldtrips that require adult volunteers.

Why does the system ask me for something like “Ethnicity?

Certain questions like Ethnicity, Date of Birth, 'Known by other names', and other demographic information are required in order to properly identify applicants with background reports from agencies such as Calif Dept of Justice, FBI and Dept of Motor Vehicles. Please be assured that SRVUSD will not use this information for any other purpose.

Do I need to be fingerprinted if I am an employee of SRVUSD or a retired employee of SRVUSD?

If you are current employee of SRVUSD, you will not need to be fingerprinted again. If you are a recent retired employee of SRVUSD your clearance status will need to be verified with Human Resources. It is possible in the latter case that you will be required to be fingerprinted as an SRVUSD volunteer.

Do I need to be fingerprinted if I am a volunteer or employee of another government agency or outside organization?

Agencies are not allowed to share the confidential information required in a LiveScan request. SRVUSD is liable for all volunteers registered through the district and must request a livescan for their own volunteers. So for example if you work for or were previously employed by places like but not limited to Contra Costa County, Diablo Valley College or Dublin Unified School District you still require fingerprinting with SRVUSD.

How often do I need to get fingerprinted?

Volunteers will not need to get fingerprint clearance again once they begin volunteering and for as long as they have continuous volunteer service with SRVUSD.

What happens if a parent or community volunteer does not feel comfortable getting fingerprinted?

If a volunteer does not feel comfortable for any reason getting fingerprint clearance they should choose something other than “overnight chaperone” as their role (Level 3).

I have applied to be a volunteer online. What do I do next?

You should be receiving an email with your login information. Once you receive this information you will be able to login to the volunteer management system and upload documents, download forms (such as the LiveScan fingerprinting request for service form) and monitor the progress of your application. *Please note that the status of your application will not change immediately. You will need to come back to the application periodically to check your status.

I have applied to be a volunteer, but did not receive an email with my login information. What do I do?

The volunteer management system provider that the SRVUSD has contracted with reviews all applications before issuing a login and password. They process all applications during normal business hours and usually respond within 1-2 business days of receiving an application. If more than two business days have passed and you have not gotten a response, please contact...